Help and Resources

From quick questions to hands-on support, we make it simple.
Check out the FAQs below or reach out to our local team.

Need Help? We’re Here.

When you reach out to Poka Lambro, you’re talking to real people who know the area and know how to fix the problem.

Whether you have a quick question or need support, we make it easy to get the help you need 24/7/365.

Online: Use the form below and we’ll get back to you

Request Support

No long hold times. No runaround. Just straightforward help when you need it.

Frequently Asked Questions

We are a telecommunications company providing broadband internet and telephone services to the homes and businesses of West Texas.

We primarily serve communities in rural Texas, offering a range of telecommunications services designed to meet the needs of both residential and business customers. Please view our Service Area & Map for your connectivity needs.

Check the map of our service area. For additional resources, view the Directory (PDF).

See our Connecting Wired Devices video:

Our residential high-speed internet plans range from 100 Mpbs to 2.5 Gig to suit different needs and budgets. See our High-Speed Internet page to see plans to fit your budget, including detailed information on available packages and pricing.

In addition to residential services, we also offer state-of-the-art business solutions, including Hosted Phone (PBX), Managed Wi-Fi, and Business Text Messaging.

Yes. Our EdgeIQ app is easy to use to pay your bill and manage your devices. It’s available for free download in the AppStore and on Google Play.

Contact Poka Lambro Telecommunications by calling (800) 422-2387.

Or, send us a message using the form below.

Submit Support Request

You can also reach our customer support team through the following channels:

We are here to assist you with any questions or concerns you may have.

Want to make sure you’re protecting yourself and your family online? Review some cybersecurity basics.
Looking to put an end to annoying spam calls? Sign up for the National Do Not Call Registry. Need a phone number? Find it in our local directory.